Everything you need from your managed IT service provider
Unlocking the potential of your technology to deliver successful outcomes for your organisation
Hire Us For
Fully Outsourced IT Services
Empower Existing IT Teams
Network Operations
IT Support
DevOps
Monitoring & Notifications
3rd Party Application Support
Communications
Communications
IT Service Management (ITSM)
Patch Management
Change Management
Leading the way in IT managed services
Web Bug delivering managed IT services in the categories of IT support, cloud and IT security. Each service is built around the individual requirements of our clients and their staff. Our certified engineers, backed by our unique technology, deliver exceptional levels of responsiveness and accountability.
This seamless blend of technology and our highly skilled and qualified engineers allow us to deliver a fully-managed IT service of unparalleled quality and flexibility.
Our Approach
Our approach is to keep an open mind and listen to what our clients say. We are creative, innovative thinkers and relish a new challenge. We believe in a supportive environment, which encourages the best from our workforce.
Five core values that guide our behaviour
- Supportive We approach challenges in a supportive way
- Spirited We believe in what we do & have a positive energy
- Accountable We own issues and opportunities
- Impress We listen to the details and impress those around us
- Simplify We communicate without IT jargon
our about
Who we are
Web Bug is one of the leading IT companies in London delivering award-winning managed services to local, national and international organisations who are seeking a smarter way to manage and develop their technology.
Our services achieve better results by bringing together three vital components – the best from vendors like Microsoft, our own award-winning security technology, and all delivered by our highly skilled team of engineers and consultants.
THE FUTURE OF IT SERVICES IS HERE
Each service is built around the individual requirements of our clients and their staff.
Proactive Security
Proactive protection from cyber-criminals. Regular risk assessments of your infrastructure, hacking alerts around Office 365, staff cyber awareness training.
Responsive Services
Rapid response to support and security incidents with communication throughout, designed to minimise downtime and keep your colleagues productive.
Complete Transparency
Transparency is the foundation of a partnership. Review IT performance, security, risks, IT costs, licenses, project progress, warranties and more, all in one place.
Hybrid Working
Have your own IT engineer wherever you work. Direct-Chat, skilled 24/7 service-desk, proactive security, and remote deployment & management.
Satisfaction Guaranteed
Delighted staff or your money back* using Kondio Technology innovative feedback system underpinned by our “Staff Satisfaction Level Agreement”
Why we stand out Client-centric IT delivery & management
Proactive Rock-Solid Security Management
Analysis of your entire IT and Cloud estate, continuously looking for vulnerabilities and highlighting risks to keep your organisation safe.
Continuous Discovery & Feedback
Detailed review of your technology to minimise IT risks, and continuous feedback from staff via our platform to ensure we are always delighting your staff.
Transparent Delivery & Management
Web Bug provides the greatest level of transparency across all IT providers. Full ITIL aligned reports, security, projects, licenses, budgets and commercials are all one click away.
Guidance, Strategy & Advice
Organisational aligned Roadmap to help evolve the IT systems to ensure staff have the most appropriate tools and IT aligns to organisational goals
Have a Project in mind?
Whatever your requirements, we’d love to hear from you.
Why Web Bug?
Web Bug’s key strength lies in our technology, our people and our track record of delivering real, measurable results for our customers.
Better people
Web Bug, as a services business, is all about people. Technology can only go so far in providing excellent service, you need great people to deliver it.
Our about
Creating real, measurable impact
Fastest request resolution time
Ahead of our target
Positive feedbacks from customers